Last Updated: 22 July 2026

1. Introduction

NEON Technology Consultancy Corporation Ltd (“NEON”, “we”, “our” or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, submit an enquiry, request a consultation or otherwise interact with our services.

We process personal information in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and other applicable data protection legislation.

This Privacy Policy should be read alongside our Cookie Policy and Terms of Use.

2. Who We Are

NEON Technology Consultancy Corporation Ltd is a company registered in England and Wales.

Company Name: NEON Technology Consultancy Corporation Ltd
Company Number: 16967003
Registered Office: 124 City Road, London, EC1V 2NX, United Kingdom

NEON provides consultancy services including business transformation, technology enablement, automation, artificial intelligence, operational improvement, programme delivery and advisory services.

For the purposes of applicable data protection legislation, NEON Technology Consultancy Corporation Ltd is the Data Controllerresponsible for personal information collected through this website and related enquiries.

If you have any questions about this Privacy Policy or how we handle personal information, please contact us using the contact form on our website.

3. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• Our website
• Contact and consultation request forms
• Enquiries submitted to NEON
• Communications with prospective clients, clients, suppliers or professional contacts
• Website analytics, cookies and technical logs where applicable

This Privacy Policy does not apply to third-party websites or platforms that may be linked from our website.

4. Personal Information We Collect

We may collect and process the following personal information.

4.1 Information You Provide to Us

When you complete our contact form, request a consultation or otherwise contact us, we may collect:

• Full name
• Organisation name
• Job title or role, where provided
• Email address
• Telephone number
• Details of your enquiry
• Information about your organisation, requirements or objectives
• Any other information you voluntarily choose to provide

You should avoid submitting unnecessary sensitive personal information through the website.

4.2 Technical and Website Usage Information

When you visit our website, we may collect limited technical information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location data
• Pages visited
• Date and time of access
• Referring website or source
• Website usage and interaction data

This information may be collected through website hosting services, security tools, cookies or analytics technologies.

4.3 Information from Third Parties

We may receive limited personal information from third parties where relevant to our business activities, such as:

• Professional advisers
• Business contacts
• Referral partners
• Publicly available business sources
• Service providers supporting website or business operations

We will only use such information where we have a lawful basis to do so.

5. How We Use Personal Information

We use personal information for the following purposes:

• To respond to enquiries and consultation requests
• To understand your objectives and discuss potential consultancy services
• To communicate with you or your organisation
• To provide, manage and administer consultancy services where agreed
• To maintain business records
• To operate, secure and improve our website
• To monitor website performance and usage
• To manage supplier, client and professional relationships
• To comply with legal, regulatory, accounting and tax obligations
• To protect our business, legal rights, systems and users

We will not use personal information in a way that is incompatible with these purposes unless permitted by law.

6. Lawful Basis for Processing

We process personal information under one or more lawful bases under UK data protection law.

Responding to Enquiries

When you submit a contact form, consultation request or enquiry through our website, we process your information to respond to your enquiry, discuss potential services and take steps prior to entering into a consultancy engagement where appropriate.

This processing is based on our legitimate interests and, where relevant, the taking of pre-contractual steps at your request.

Consultancy Services

Where consultancy services are provided, we process personal information as necessary to perform contractual obligations, manage client relationships and deliver agreed services.

This processing may be based on contract, pre-contractual steps, legitimate interests, legal obligations or another lawful basis depending on the nature of the engagement.

Website Operation and Security

We process limited technical and usage information to operate, maintain and secure our website, diagnose technical issues and protect our systems and users.

This processing is based on our legitimate interests in maintaining a secure and functional website.

Business Administration

We process information to manage communications, maintain business records, administer services and support the ongoing operation and development of our business.

This processing is based on our legitimate interests and, where applicable, legal obligations.

Analytics and Website Improvement

Where analytics tools are used, we may process website usage information to understand how visitors interact with our website and to improve performance, functionality and user experience.

Where required by law, this processing is based on your consent.

Legal and Regulatory Compliance

We may process personal information where necessary to comply with legal, regulatory, accounting, tax or professional obligations.

This processing is based on our legal obligations.

Artificial Intelligence and Automation

Where artificial intelligence, automation or related technologies are used to support administration, research, analysis or service delivery, personal information will only be processed where there is an appropriate lawful basis, such as legitimate interests, contractual necessity, consent where required, or legal obligations.

7. Contact Form Submissions

Information submitted through our website contact form will be used to respond to your enquiry and, where appropriate, discuss potential consultancy services.

Submitting a form through the website does not create a client relationship, consultancy agreement, contractual relationship or obligation for NEON to provide services.

You are responsible for ensuring that any information you submit is accurate and that you have authority to provide information on behalf of your organisation where applicable.

We may retain enquiry information for a reasonable period to manage follow-up, maintain business records and protect legitimate business interests.

8. Artificial Intelligence and Automation

NEON may use artificial intelligence, automation and related technologies to support business operations, administration, content development, research, analysis and service delivery.

Where personal information is processed using such tools, we will take reasonable steps to ensure that processing is appropriate, proportionate and consistent with applicable data protection legislation.

We do not use information collected through this website for automated decision-making that produces legal or similarly significant effects on individuals.

Where AI or automation tools are used in connection with client work, relevant arrangements, responsibilities and safeguards should be addressed through the applicable service agreement, statement of work or project documentation.

9. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, security, analytics and performance monitoring.

Some cookies may be essential for the website to operate. Other cookies, such as analytics or marketing cookies, may require your consent depending on how they are used.

Further details are provided in our separate Cookie Policy.

You can manage cookies through your browser settings and, where available, through the website’s cookie consent options.

10. Sharing Personal Information

We do not sell personal information.

We may share personal information with trusted third parties where necessary for legitimate business purposes, including:

• Website hosting providers
• Website maintenance providers
• Website security providers
• Contact form or enquiry processing providers
• Email and communication service providers
• IT support providers
• Analytics providers
• Professional advisers, including accountants, legal advisers and insurers
• Regulators, public authorities or law enforcement bodies where required by law

Where third-party service providers process personal information on our behalf, we expect them to apply appropriate confidentiality, security and data protection safeguards.

We may also disclose personal information where necessary to enforce our rights, protect our business, respond to legal claims or comply with applicable laws and regulations.

11. International Transfers

Some service providers or technology platforms used by NEON may process personal information outside the United Kingdom.

Where personal information is transferred outside the United Kingdom, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.

These safeguards may include adequacy regulations, contractual protections or other legally recognised transfer mechanisms.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may vary depending on the type of information and the reason it is processed.

As a general approach:

• Website enquiry information may be retained for a reasonable period to respond to and manage enquiries.
• Prospective client communications may be retained for business follow-up and legitimate record-keeping purposes.
• Client records may be retained for the duration of the client relationship and for a reasonable period afterwards to meet legal, contractual, accounting, tax and business requirements.
• Website analytics data may be retained in accordance with the settings of the relevant analytics provider.
• Records connected to legal, tax, accounting or regulatory obligations may be retained for the period required by applicable law.

When personal information is no longer required, we will securely delete, anonymise or archive it where appropriate.

13. Information Security

NEON takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction.

These measures may include access controls, secure systems, appropriate supplier selection, confidentiality obligations and reasonable administrative safeguards.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. You submit information through our website at your own discretion.

If we become aware of a personal data breach that is likely to result in a risk to individuals’ rights and freedoms, we will take appropriate steps in accordance with applicable data protection law.

14. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of processing
• Object to processing
• Request transfer of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the UK Information Commissioner’s Office

To exercise your rights, please contact us using the contact form on our website.

We may need to verify your identity before responding to certain requests.

Some rights may be limited where we have a lawful reason to retain or continue processing the information, such as legal, regulatory, contractual or legitimate business requirements.

15. Marketing Communications

We do not currently use website enquiry information for broad marketing campaigns unless you have consented or we otherwise have a lawful basis to do so.

If we introduce newsletters, mailing lists or marketing communications in the future, we will provide appropriate information and, where required, obtain consent or provide an option to opt out.

16. Special Category Data

We do not intentionally collect special category personal data through this website.

Special category data includes information relating to health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, biometric data, genetic data or sexual orientation.

You should not submit special category data through the website contact form unless specifically requested and necessary for the relevant purpose.

If special category data is provided to us, we will only process it where we have a valid lawful basis and an additional condition under applicable data protection legislation.

17. Children’s Privacy

Our website and services are intended for business and professional users.

We do not knowingly collect personal information from children through this website.

If we become aware that personal information relating to a child has been submitted to us, we will take appropriate steps to delete it where required.

18. Third-Party Websites

Our website may contain links to third-party websites, platforms or online services.

We are not responsible for the content, security or privacy practices of third-party websites. You should review the privacy policies of any external websites you visit.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements or data processing practices.

The latest version will be published on this page with an updated “Last Updated” date.

20. Contact

If you have any questions about this Privacy Policy or how NEON Technology Consultancy Corporation Ltd handles personal information, please contact us using the contact form on our website.